Frequently Asked Questions (FAQ)

What Does Thingfo Do, In A Nutshell?

Thingfo lets you listen to the social web and hear what's being said about products, brands and people.

What are your product levels?

Thingfo has three product and pricing levels: Free, Pro, and Enterprise

The Free version is a self-service product.

The Pro version is for power users and organizations who require customized attention. Pricing includes setup and monthly accounts starting at $30 per month. Order Pro account

The Enterprise version includes consultation, setup, and support for very high-traffic sites. Enterprise level accounts can choose a minimum monthly license fee based on traffic levels or revenue sharing, and can also utilize our customization services. Order Enterprise account

All our product levels enable rapid setup, custom design styles, content moderation, and sophisticated reporting. Take the product tour.

What are the Key Features of the Thingfo system?

  • Thingfo lets you listen to the Web and hear what's being said about products, brands and people.

  • Create a Thingfo featuring feeds and search terms from Twitter, blogs, Flickr, Digg and other popular social media sources.

  • Add Thingfo to your Website or blog.

  • Use Thingfo SocialPulse™ to analyze what's being said, who's saying it and where.

  • Your can choose to display any of the Thingfo feeds you create with widget-size and whole-page size templates.

  • You can customize the look/feel and even use your own CSS for full customization.

    • Take the product tour to learn more about our features

    How Do I Create My First Thingfo?

    When you sign up, start with a Twitter name, keyword or URL! We'll generate a Thingfo, which you can add and edit with more searches if you like.

    How Do I Use the Embed Code?

    Copy the embed code into your web page, or the template for your website, such as the sidebar template for your blog.

    How Do I Customize the Colors and Width for my Widget or Feed?

    You can customize the color scheme for each widget. You can also turn each type of content feed on and off. You can activate various content views such as a "recent" tab and a "featured" tab, and decide if content from a feed source should show up as "featured". Any time you turn a feed source "off", that content is removed from the badge until you turn it back "on".

    Will You Build A Custom Feature/Integration for My Site?

    For Enteprise-level accounts, we can help you with customized integrations of our system. Check out 24hoursatsundance.com to see a custom widget system embedded in a site, with live video widgets for fans! If you want a customized version of our system, contact us.

    Will You Support This One Feed Source I Really Want?

    Well, of course! Tell us what feed source you are trying to get for your system, by emailing us or ping us on Twitter: http://twitter.com/thingfo.

    Can I Make A Request, or Send You A Note?

    Yes. We want to hear from you! Send us an email or visit us on Twitter: http://twitter.com/thingfo.